Training Within Industry - Job Relations (JR)

Training Within Industry (TWI) Job Relations Training is a comprehensive program designed to equip supervisors, team leaders, and anyone in a position to direct the work of others with the essential skills for fostering positive employee relations, enhancing productivity, and effectively managing personnel issues. This dynamic, hands-on training emphasizes a people-centric approach to problem-solving and decision-making, aiming to build a foundation of trust, cooperation, and loyalty among team members.

Course Objectives

Upon completion of the TWI Job Relations Training, participants will be able to:

• Understand the importance of positive employee relations and its impact on productivity, morale, and retention.
• Apply a logical and common-sense approach to problem-solving and decision-making in a managerial context.
• Utilize a proven method for handling grievances and preventing problems from arising through effective communication and consensus building.
• Develop skills in gathering facts, weighing options, deciding on actions, and checking results to ensure effective resolution of workplace issues.
• Enhance leadership capabilities by building strong trust, collaboration, and engagement within their teams.

Topics Covered

The course covers a range of topics essential for effective job relations, including:

• Foundations of positive employee relations: Strategies for developing and maintaining good relationships to prevent problems.
• Handling problems: A step-by-step approach to addressing and resolving issues, including getting the facts, weighing options, deciding on actions, and checking results.
• Building trust and cooperation: Techniques for earning loyalty and cooperation from team members.
• Leadership skills for supervisors: Practical skills for handling people-related problems and fostering a positive work environment.
• The four-step method of TWI Job Relations: A detailed exploration of the process for solving personnel issues effectively.

Who Should Attend?

This training is ideal for supervisors, team leaders, managers, and anyone responsible for directing the work of others. It is particularly beneficial for those new to leadership roles or seeking to refresh their skills in managing employee relations. Organizations looking to accelerate process changes, enhance operational excellence, and build a competitive edge through a happier, more creative workforce will find this training invaluable.

Benefits

Participants in the TWI Job Relations Training can expect to achieve:

• Increased productivity and improved engagement among team members.
• Enhanced morale and higher employee retention rates.
• A stronger leadership culture within the organization, characterized by effective problem-solving and positive employee interactions.
• A solid foundation for implementing continuous improvement and change initiatives.