ISO 9001:2015 Internal Auditor Training

Highlights of the session include:

• Quality management systems as required by ISO 9001:2015
• The process approach and the alignment of business strategies to operational performance indicators
• How to address and understand various methods for risk-based thinking
• Business leadership requirements
• ISO 9001 requirements and interpretation
• QMS historical perspective and regulations
• Understanding documentation requirements
• QMS audit programs (planning, scheduling, documenting, & reporting)
• Evaluating system effectiveness
• Evaluation of conformance and performance indicators of management systems
• Audit reporting
• Auditor responsibilities, methods, & techniques
• Activities of corrective action, customer complaint handling, and continual improvement